We do not offer refunds for any of the events. As an organiser we start to incur costs for the event from the moment the dates are booked. As the event draws closer ever increasing costs are incurred to the point where we cannot recover any of them, regardless of whether you race.

There is an insurance option (Booking Protect) available for purchase during the sign up process which will allow you to get a refund should you qualify for one. All requests need to be sent to Booking Protect directly. Click HERE for more information.

Event withdrawals and applications for transfers will be accepted via email or post only. Telephone notice of cancellation or transfer will NOT be accepted.

Should we require to change the date of the event, you will have 14 days where possible to notify us of your withdrawal from the event and receive a refund less £5 admin fee, thereafter you will be held to the above terms.

For the Milton Keynes Autumn Run, the NSPCC will receive 10% of registration fees and 100% of shop purchases and donations.

Refunds will not be payable if we are forced to cancel, or in any way change the event due to war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions or other circumstances amounting to force majeure. In the unlikely event of the cancellation/postponement of sporting events for whatever reason, Big Cow Sports cannot be held responsible in any way for any monetary loss, inconvenience or any other circumstances outside of our control, including non-refundable event fees.

If you wish to transfer your place to another person this should be completed using the online transfer process at least 30 days prior to the date of the event. For transfers within 30 days the new runner must visit the registration desk at the event to register their details, this will be subject to a £5 admin charge. Any runners found to be running with a race number in another persons’s name or participating without a valid entry will be disqualified and may be blocked from entering any future events, This is in accordance with UKA guidelines. For any transfers made within 30 days of the event date, the race pack and runners materials (such as race number) will use the original runner’s name.

Requests to defer your entry to the same event in the following year must be submitted via e-mail at least working 30 days before the date of the event. We reserve the right to refuse deferral of your entry at any point. A place which has been deferred once may not be deferred again.

Close to next years event an email will be sent out containing a link to re-register for the event of which a £5 fee will apply.